Legal Document

Casinom Terms & Conditions — everything members need to know

Please read these Terms and Conditions carefully before opening an account with Casinom. They protect the interests of both you and us, and serve as the complete guide to using the platform.

Last Updated: January 2026
Language: Bengali
Reading time: About 8 minutes
📋

These Terms and Conditions constitute a legal agreement between Casinom and its members. By using the platform, you are deemed to have accepted these Terms.

Summary of Key Terms

Here's a quick overview of the key points before you dive into the full details

Age & Eligibility

The minimum age to register with Casinom is 18. Accounts found to belong to minors will be closed immediately and any deposited funds will be returned.

Bonus Terms & Conditions

Each bonus comes with its own wagering requirements. Please read the terms before claiming. Typically, a 10x–30x wagering requirement must be met.

Payment Rules

KYC verification is required for withdrawals. It is recommended that you use the same method for withdrawals as you did for your deposit.

Prohibited Activities

Multiple accounts, bonus abuse, and fraudulent activity are strictly prohibited and will result in account suspension.

Responsible Gaming

Casinom takes responsible gaming seriously. Members can set their own limits and take advantage of self-exclusion options at any time.

Data Protection

All personal data is protected by 256-bit SSL encryption and is never sold or shared with third parties.

Article 01

General Terms & Conditions

Casinom (https://casinom.onl) is an online betting and gaming platform operating under an international gaming license. These terms and conditions form a legally binding agreement between Casinom and its members. By accessing or using the platform, you confirm that you have read, understood, and agreed to these terms in full.

Casinom reserves the right to update these terms and conditions at any time. Members will be notified of changes via their registered email or platform notifications. Continued use of the platform after any changes constitutes acceptance of the updated terms.

📌 Important Note

These Terms and Conditions are available in both Bangla and English. In the event of any conflict, the English version shall prevail.

Article 02

Account Registration

Providing accurate and truthful information when creating a Casinom account is mandatory. Registering with false details is considered a violation of these Terms and may result in account termination.

  • Each member may hold only one account.
  • The mobile number or email address provided at registration must be valid and accurate.
  • To update your account details, please contact our support team.
  • It is the member's responsibility to keep their account password confidential.
  • Sharing or transferring your account to another person is strictly prohibited.

If you suspect unauthorized access to your account, immediately contact support@casinom.onland change your password immediately.

⚠️ Warning

If multiple accounts are found linked to the same person, all accounts will be closed and any bonuses will be voided.

Section 03

Age & Eligibility

Members must be at least 18 years old to participate on Casinom. This is a strict requirement with no exceptions. Casinom is fully committed to keeping minors away from gaming.

  • Age verification may be carried out at the time of registration.
  • Proof of age may be requested at any time.
  • It is strictly prohibited for adults to allow minors to use their accounts.
  • If an account is found to belong to a minor, the entire balance will be confiscated.

A note for parents — please take steps to prevent your children from accessing Casinom. The use of parental control software is strongly advised.

Article 04

Deposits & Payments

Casinom currently accepts deposits via bKash, Nagad, Rocket, bank transfer, and cryptocurrency (USDT, BTC, ETH). Please keep the following in mind before making a deposit:

  • Minimum Deposit: Mobile banking: ৳200; bank transfer: ৳500; crypto: $10.
  • Maximum Deposit: Daily limits vary depending on the payment method.
  • Only payment methods registered in your own name may be used.
  • Third-party payments will not be accepted and will be returned.
  • Casinom charges no deposit fees.
💡 Tips

Start with a small deposit to test the full process before making larger transactions.

Section 05

Withdrawal Policy

Certain conditions must be met before withdrawing funds from Casinom. These requirements exist to ensure transparency and security for all members.

  • KYC Verification: A national ID must be submitted before your first withdrawal.
  • Minimum Withdrawal: bKash/Nagad: ৳500; bank transfer: ৳1,000.
  • Processing Time: Mobile banking: 15–30 minutes; bank transfer: 2–6 hours.
  • Bonus Wagering: Wagering requirements must be met before any winnings from a bonus can be withdrawn.
  • Casinom charges no withdrawal fees (crypto network fees excepted).
  • It is recommended to withdraw using the same method you used to deposit.

Casinom reserves the right to request additional verification for unusual or suspicious transactions. This is done solely to protect the member's account.

⚠️ Please Note

Withdrawal requests generally cannot be cancelled once submitted. Please ensure all details are correct before proceeding.

Section 06

Bonuses & Promotions

Casinom offers a variety of bonuses and promotions, each with its own terms that should be read carefully before claiming. The general bonus terms are outlined below:

  • Welcome Bonus: For new members only, applicable on the first deposit.
  • Wagering Requirements: Bonus amount × wagering multiplier = total wager required.
  • Validity: Each bonus has a set expiry date — any unused bonus will be forfeited once it expires.
  • Game Restrictions: Some bonuses are only valid on specific games.
  • Multiple bonuses cannot be used simultaneously unless explicitly stated.
  • If bonus abuse is established, both the bonus and any associated winnings will be forfeited.

Casinom reserves the right to modify, suspend, or cancel any bonus offer at any time. Members will be notified of any changes in a timely manner.

💡 Bonus Tips

Before claiming a bonus, review the wagering requirements and expiry. If you feel the conditions are unlikely to be met, it may be better to skip the bonus.

Section 07

Betting Rules

Casinom has a set of fundamental betting rules that all members must follow. These rules ensure a fair gaming environment for everyone.

  • Bet Confirmation: Once a bet is confirmed, it cannot be changed or cancelled.
  • Minimum Bet: A minimum stake of ৳10 is required per bet.
  • Maximum Win: Casinom sets a maximum win cap per individual bet.
  • Live Betting: Odds may change during a live event; the odds displayed at the time of placing the bet are final.
  • Casinom reserves the right to void any bet where incorrect odds were displayed due to a technical error.
  • Bets placed on match-fixed or suspicious matches will be voided.

If an event is abandoned, postponed, or relocated, bets will be settled in accordance with Casinom's betting rules.

Article 08

Prohibited Activities

The following activities are strictly prohibited on Casinom. Any violation may result in permanent account closure and potential legal action.

  • Creating multiple accounts or using another person's account.
  • Artificial betting or collaborative betting for the purpose of bonus abuse.
  • Hacking, manipulation, or any form of technical fraud.
  • Money laundering or transactions involving illegal funds.
  • Harassing, threatening, or deceiving other members.
  • Use of software bots or automated programs.
  • Depositing or withdrawing using a third-party payment method.
⚠️ Penalty

If prohibited activity is proven, all balances will be forfeited, the account will be permanently closed, and legal action may be taken if necessary.

Section 09

Account Closure & Suspension

Either Casinom or the member may close an account. The process and conditions differ depending on who initiates the closure.

  • Closed by Member Request: Contact support. Your balance will be returned once all pending bets are settled.
  • Self-Exclusion: Your account can be temporarily suspended for a set period as part of responsible gaming.
  • Closed by Casinom: Accounts will be closed in cases of breach of terms, fraud, or suspicious activity.
  • Accounts with incomplete KYC may be temporarily suspended.

Upon account closure, any valid balance will be refunded within 30 business days. Bonus balances will not be returned.

Section 10

Responsible Gaming

Casinom is firmly committed to responsible gaming. We want every member to play within their means for entertainment. Gaming should never become a source of harm to your personal or financial well-being.

  • Daily/Weekly Limits: Set deposit and betting limits in your account settings.
  • Cooling-Off: Breaks of 24 hours up to 30 days are available.
  • Self-Exclusion: Use the self-exclusion feature to take a long-term break from playing.
  • If something feels wrong, reach out to support — we're here to help, not to judge.

To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

Section 11

Privacy & Data Protection

Casinom takes the personal information of its members very seriously. Here's a detailed look at how we collect and use your data Privacy Policy page.

  • Members' personal information is never sold to third parties.
  • Information may be disclosed to authorities when required by law.
  • All data is protected with 256-bit SSL encryption.
  • Members may request to view or delete their personal data at any time.
Section 12

Changes to Terms & Legal Matters

Casinom reserves the right to amend these Terms and Conditions, in whole or in part, at any time. Members will be duly notified before any changes take effect.

  • For major changes, at least 7 days' notice will be given.
  • Continued use of the platform after any changes constitutes acceptance of the updated Terms.
  • International gaming laws apply to these Terms and Conditions.
  • All disputes will first be addressed through our support team.
  • If a resolution cannot be reached, the matter will be referred to an independent arbitration body.

For any questions regarding these Terms and Conditions support@casinom.onlto reach us. Our support team is always ready to assist you in Bengali.

📌 Last Updated

These Terms and Conditions were last updated in January 2026. To request a previous version, please contact support.

Terms & Conditions FAQ

Questions members ask most

Yes, Casinom's full Terms and Conditions are available in Bengali. We believe every member makes better decisions when they can read and understand the rules in their own language.

If wagering requirements are not met before the bonus expires, the bonus balance will be automatically forfeited. Your cash balance, however, will remain unaffected.

A clear photo of your National ID (NID) or passport is required. In some cases, a utility bill or bank statement may also be requested as proof of address.

Yes, if you close your account yourself, your cash balance will be returned. However, any bonus balance will not be refunded. Once pending bets are settled, the remaining balance will be returned to your registered payment method.

Email us at support@casinom.onl or reach out via live chat. Our support team will review your case within 48 hours. All complaints are handled fairly.

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